Cookie Policy
Last updated: 5 July 2026
1. About this Cookie Policy
This Cookie Policy explains how FoundPhones uses cookies and similar technologies when you visit our website, create an account, log in, use your dashboard, scan or access a recovery page, or use related FoundPhones services.
Cookies and similar technologies help us make the website work, keep accounts secure, remember your cookie choices, and improve FoundPhones.
This Cookie Policy should be read together with our [Privacy Policy](/privacy.php) and [Terms of Service](/terms.php).
2. Who We Are
FoundPhones is operated by:
Legal/trading name: FoundPhones Email: Support @ FoundPhones.com
In this Cookie Policy, "FoundPhones", "we", "us", and "our" means the business operating the FoundPhones service.
3. What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They allow a website to recognise your device, remember information about your visit, keep you logged in, protect your account, and support website features.
Cookies may be:
- Session cookies, which are deleted when you close your browser.
- Persistent cookies, which stay on your device for a set period or until you delete them.
- First-party cookies, which are set by FoundPhones.
- Third-party cookies, which are set by another service provider used by FoundPhones.
4. Similar Technologies
In addition to cookies, FoundPhones may use similar technologies that store or access information on your device.
These may include:
- Local storage
- Session storage
- Server-side session data
- Security tokens
- App storage on mobile devices
In this Cookie Policy, we use the word "cookies" to include these similar technologies where appropriate.
5. How We Use Cookies
FoundPhones uses cookies and similar technologies to:
- Keep the website and dashboard working
- Let you create and access your account
- Keep you logged in securely
- Remember your cookie consent choices
- Protect against fraud, spam, abuse, and unauthorised access
- Support form submissions and account actions
- Support QR-code recovery pages
- Improve website performance
We do not use cookies to sell your personal information.
We do not currently use marketing or advertising cookies on the website.
6. Types of Cookies We Use
Strictly necessary cookies
These cookies are required for the website and service to work properly.
They may be used for:
- Login sessions
- Account security and CSRF protection
- Form submissions
- Cookie preference storage
- Basic technical operation of the website and dashboard
You cannot turn off strictly necessary cookies through our cookie banner because the service needs them to work. You may be able to block them in your browser, but parts of FoundPhones may stop working.
Security cookies
These cookies help protect FoundPhones, users, finders, and recovery pages.
They may be used for:
- Protecting login forms
- Preventing repeated spam submissions (for example during registration)
- Securing account sessions
- Supporting abuse prevention on public pages
Preference cookies
These cookies remember choices you make.
FoundPhones currently uses preference cookies mainly to remember your cookie consent settings.
Analytics cookies
FoundPhones may optionally use analytics cookies to understand how the website is used and to improve performance.
Analytics cookies are not essential. We will only set them if analytics is enabled on our website and you choose to accept non-essential cookies.
If analytics is not enabled, no analytics cookies are used.
Payment and checkout cookies
If you buy a FoundPhones plan through a payment provider or app store, that provider may use cookies or similar technologies to process payments, prevent fraud, and complete transactions.
FoundPhones checkout and billing features may be added or expanded over time. Payment-related technologies may be necessary to complete a purchase when those services are used.
App and mobile-related technologies
If you use the FoundPhones mobile app, app-related technologies may be used to:
- Keep you logged in
- Store app preferences
- Support notifications
- Support QR-code display
- Protect your account
App permissions and app storage may be managed through your device settings.
Marketing cookies
FoundPhones does not currently use marketing, advertising, remarketing, or tracking cookies on the website.
If we use them in the future, we will ask for your consent where required before setting them.
7. Cookies We Use
The exact cookies used by FoundPhones may change as we update the website, dashboard, app, payment systems, and security features.
The table below explains the main cookies and technologies that may be used today.
| Cookie or technology | Type | Purpose | Essential? | Typical duration |
|---|---|---|---|---|
| CSRF/security session data | Strictly necessary | Protects forms and account actions from misuse | Yes | Session |
| fp_cookie_consent | Strictly necessary | Remembers your cookie consent choice | Yes | Up to 12 months |
| Google Analytics cookies (_ga, _gid) | Analytics | Helps us understand website use if analytics is enabled and you consent | No | Set by analytics provider |
| Payment provider cookies | Payment/security | Supports checkout, fraud prevention, and payment processing when used | Usually yes when checkout is used | Set by payment provider |
8. Third-Party Cookies and Services
Some cookies or similar technologies may be set by third parties that help us operate FoundPhones.
These may include:
- Website hosting providers
- Email delivery providers
- Payment processors, when checkout is used
- App store platforms
- Analytics providers, if enabled and you consent
- Google Fonts, which we use to load website fonts
These third parties may process information according to their own privacy and cookie policies.
We only use third-party services where we have a legitimate reason to do so, such as operating the website, securing the service, or improving FoundPhones.
9. QR Codes and Recovery Pages
When someone opens a FoundPhones recovery page, FoundPhones records basic scan information on our servers, such as date, time, IP address, and browser type. This is described in our Privacy Policy.
Public recovery pages do not need you to be logged in. They may not set a login session cookie unless the page needs to load shared site features.
We do not use marketing cookies on recovery pages.
10. Consent
We ask for your consent before using non-essential cookies where required by law.
On FoundPhones, non-essential cookies currently means analytics cookies, if analytics is enabled on the website.
You can choose whether to accept or reject non-essential cookies.
You can also change your cookie preferences at any time using our cookie settings tool.
Strictly necessary cookies do not require consent because they are needed to provide the service you request.
11. Managing Cookie Preferences
You can manage cookies in several ways.
Cookie settings
Use our cookie settings tool to accept, reject, or change your non-essential cookie choices.
Cookie settings: [Manage cookie preferences](/cookies.php#cookie-settings)
Browser settings
Most browsers allow you to block, delete, or restrict cookies through privacy or security settings.
If you block all cookies, some parts of FoundPhones may not work properly. For example, you may not be able to log in, manage your account, or use dashboard features.
Device and app settings
If you use the FoundPhones mobile app, you may be able to manage certain permissions and app storage through your device settings.
12. Analytics
If FoundPhones enables analytics on the website, analytics data helps us understand how the website is used.
Analytics may help us answer questions such as:
- How many people visit the website
- Which pages are useful
- Whether pages load correctly
- Whether users experience errors
Analytics cookies are only used if analytics is enabled and you consent to non-essential cookies.
13. Payments
If you purchase a FoundPhones plan, third-party payment providers may use cookies or similar technologies to complete payment, prevent fraud, verify transactions, and manage subscriptions.
These cookies may be necessary when you use checkout or payment services.
FoundPhones does not intentionally store full card numbers or full card security details on its own systems.
14. How Long Cookies Last
Cookies last for different periods depending on their purpose.
Some cookies are deleted when you close your browser.
Other cookies may remain for longer, such as cookies used to remember your cookie preferences.
We aim to keep cookie durations reasonable and proportionate to their purpose.
15. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
When we make changes, we will update the "Last updated" date at the top of this page.
If we make significant changes to how we use cookies or similar technologies, we may provide additional notice or ask for updated consent where required.
16. Contact Us
If you have questions about this Cookie Policy or how FoundPhones uses cookies, contact us at:
noreply@foundphones.com
You can also read our [Privacy Policy](/privacy.php) for more information about how we collect, use, store, and protect personal information.